🛡️ Privacy Policy for Harshil Residency

Effective Date: 15/05/2025

Who we are

Our website address is: https://harshilresidency.in.

At Harshil Residency, we value your trust more than anything else. When you choose to stay with us, you are not just booking a room—you are becoming a part of our family. Your privacy and personal information are very important to us, and we are committed to protecting it with utmost care and responsibility.

This Privacy Policy explains how we collect, use, protect, and share your information when you use our services, website, or contact us.

1. What Information We Collect

When you interact with Harshil Residency, we may collect the following types of information:

Personal Information: Your name, phone number, email address, postal address, and identification details (like Aadhaar card, passport, or driving license if required at check-in).
Booking Details: Dates of stay, number of guests, room preferences.
Payment Information: Payment method, transaction details (Note: We do not store your credit/debit card information).
Website Usage Data: When you visit our website, we may collect anonymous data like browser type, device used, pages visited, and time spent on the site to improve your experience.

2. How We Use Your Information

We use your information to:

Confirm your bookings and provide the services you requested.
Contact you for any reservation updates or special offers.
Improve our services based on your feedback and preferences.
Ensure the safety, security, and smooth operations of our hotel.
Comply with legal requirements.

Your information helps us make your stay more personal and comfortable.

3. How We Protect Your Information

Your privacy is like a sacred promise to us. We have taken strong security measures to protect your personal information from loss, misuse, or unauthorized access.

We store your data securely.
We only keep your information for as long as necessary.
Access to your information is limited to trusted staff and systems.

4. Sharing of Information

We do not sell or rent your personal information to anyone.
We may share your information in the following cases:

With government authorities, if legally required.
With trusted third-party service providers (like payment gateways) who assist us in delivering our services. They are strictly required to keep your data confidential.
With your consent, for special promotions or offers.

5. Your Rights

You can ask us what information we have about you.
You can request corrections if any detail is wrong.
You can ask us to delete your data after your stay is complete (unless we are required by law to keep it).

👉 Simply contact us at +91-81712 85735 to make such requests. We are always here to help you.

6. Cookies Policy

When you visit our website, small files called cookies may be stored on your device to make your browsing experience better.
Cookies help us:

Remember your preferences.
Understand how you use our website so we can improve.

You can choose to disable cookies in your browser settings anytime.

7. Third-Party Links

Our website may have links to other websites (like travel platforms). Please note that we are not responsible for the privacy practices of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to keep up with legal changes or to improve our services. Any updates will be posted here with the updated date.

9. Contact Us

If you have any questions or concerns about your privacy, we are here to listen and help.

📞 Phone: +91 8171285735
📍 Address: Jhala Bend, Harshil Valley, Gangotri Road, Dist. Uttarkashi.

🌼 In Simple Words:

At Harshil Residency, your privacy is safe. We collect only what is needed, we use it carefully, and we never misuse it. You are not just a guest—you are family.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.